Terms and Conditions for Outport Reviews
Last Updated: May 2nd, 2025
1. Acceptance of Terms
By accessing or using Outport Reviews' platform ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our platform.
2. Service Description
Outport Reviews provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management tools to help businesses improve their online presence.
3. Account Registration
To access certain features of our platform, you must create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure. You are responsible for all activities that occur under your account.
4. User Conduct
You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to:
- Engage in any activity that violates the rights of others
- Submit false, misleading, or fraudulent reviews
- Use the platform to harass, threaten, or impersonate others
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use automated scripts to access our platform without our express permission
5. Free Trial and Money-Back Guarantee
Our "50 Free Reviews" offer is available to businesses that have an existing customer database with a sufficient volume of contact information for requesting reviews. All new subscribers qualify for our 30-day money-back guarantee if they do not receive 30 reviews through the Outport Reviews platform to the platforms agreed upon between Outport Reviews and the other parties during the qualification demo call.
6. Subscription and Billing
6.1 Subscription Requirement
By subscribing to Outport Reviews, you agree to maintain the monthly subscription fee as specified at the time of signup. This fee is required to keep your account active and accessible.
6.2 Payment Terms
Subscription fees are billed in advance on a monthly basis. You authorize us to charge your chosen payment method for all fees incurred.
6.3 Non-Payment Consequences
If your monthly fee is not paid in full by the due date, we reserve the right to suspend and ultimately terminate your account. Upon termination, access to all features, data, and functionality will be restricted.
7. Cancellation Policy
You may cancel your subscription at any time through your account dashboard or by contacting our support team. Upon cancellation, your service will remain active until the end of the current billing period, and no further charges will be incurred.
8. Intellectual Property
All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Outport Reviews or its licensors and are protected by intellectual property laws.
9. Privacy Policy
Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.
10. Disclaimer of Warranties
Our platform is provided on an "as is" and "as available" basis without any warranties, express or implied. Outport Reviews does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.
11. Limitation of Liability
Outport Reviews shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform or any services provided.
12. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.
13. Refund Policy
If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued.
14. Price Changes
Outport Reviews reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.
15. Governing Law
These Terms and Conditions are governed by the laws of Newfoundland & Labrador, Canada, without regard to its conflict of law provisions.
16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at [Your Email Address].
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.